Helpdesk: Tech Support, may I help
you ?
Customer: Good afternoon! I have waited over 4
hours for you. Can you
please tell me how long it
will take before you can help me ?
Helpdesk: Uhh..? Pardon, I don’t understand your
problem ?
Customer: I was working in Word and clicked the
help button more than 4 hours ago.
Can you tell me when you will finally be
helping me ?
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